Zoom named a Leader in The Forrester Wave™: UCaaS 2025

The Forrester Wave™: Unified-Communications-As-A-Service Platforms, Q3 2025 is here, and Zoom is proud to be recognized as a Leader with above-average customer feedback.

Explore the report to see how Zoom earned the highest possible scores in platform experience, innovation, security and data protection, platform reliability and stability, and 12 more criteria.

Forrester does not endorse any company, product, brand, or service included in its research publications and does not advise any person to select the products or services of any company or brand based on the ratings included in such publications. Information is based on the best available resources. Opinions reflect judgment at the time and are subject to change. For more information, read about Forrester’s objectivity here.

See why Zoom is a leader

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