Zoom | Banking Dive Webinar AI That Passes Audit

AI That Passes Audit: How Agentic AI Will Transform CX in Financial Service

Gartner predicts that agentic AI will resolve 80 percent of common customer service issues within the next four years. The technology promises to transform the financial service industry, with AI agents answering common customer questions, onboarding credit and business clients, and improving the overall experience.

But how can organizations leverage AI without introducing compliance risk? Join Zoom’s Global leader of CX product marketing, Michelle Couture, along with Chandan Singh, chief Architect and Head of AI at Webster Bank, and Andrew Alaniz, founder of CipherNorth, for an insightful webinar that dives into:

How financial service organizations are using AI agents now
Guidance for company leaders about how to safely and securely implement agentic AI with compliance in mind
How AI use cases and opportunities may evolve going forward

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