ANZ Partners Zoom Up Symposium, 2024

ANZ Partners Tech Summit

Date

Monday 11th - Tuesday 12th November, 2024

time

9:00 AM - 5:00 PM AEDT

lcoation

Cliftons, L3, 10 Spring St, Sydney NSW 2000

ANZ Partners CX Bootcamp

Date

Wednesday 13th - Thursday 14th November, 2024

time

9:00 AM - 5:00 PM AEDT

lcoation

Cliftons, L3, 10 Spring St, Sydney NSW 2000

Join us for an exclusive, in-person, hands-on technical learning opportunity specially designed following Zoomtopia 2024. Delve into various aspects of the latest and greatest features and functions Zoom has to offer.

ANZ Partners Tech Summit

During this event, participants will engage in pre-designed scenarios and interactive product experiences, geared towards enhancing your understanding of the Zoom Workplace and Business Services offerings.

Partners will spend 2 days with Zoom Solutions Engineers who will facilitate demonstrations and technical hands-on labs.

Zoom in on various aspects of the Zoom Platform, and explore the infusion of AI across all products.

Best suited for technical teams including but not limited to Solution Engineers and Solutions Architects.

ANZ Partners CX Bootcamp

During this event, participants will be coached through pre-designed scenarios and interactive product experiences that are focused on Zoom Contact Center, Zoom Virtual Agent, Workforce Engagement and the power of the Zoom Total Experience.

Spend 2 days on guided labs where you can ask questions and receive real-time feedback from the CX Engineering and Architecture teams.

Explore how Zoom AI Companion interfaces with all of our customer experience solutions.

Best suited for technical teams including but not limited to Solution Engineers and Solutions Architects.

Agenda

Monday – Tech Summit

Tuesday – Tech Summit

Wednesday – CX Bootcamp

Thursday – CX Bootcamp

09:00 - 09:10

10 mins

Registration

09:10 - 09:20

10 mins

Welcome & Recap

Yav Sabuncuoglu

09:20 - 10:00

40 mins

Overview: Zoom Up Program Updates

Jacob Pereira & Chad Hardaker

10:00 - 11:30

90 mins

Demo & Lab: Zoom Spaces

Arifin Pekanto & Wayne Chao

11:30 - 11:45

15 mins

Break

11:45 - 12:45

60 mins

Lab: Zoom Events

Domhnall MacCormac

12:45 - 13:30

45 mins

Lunch

13:30 - 14:30

60 mins

Demo: Workvivo by Zoom

14:30 - 14:45

15 mins

Break

14:45 - 16:00

75 mins

Demo: Zoom Customer eXperience (ZCC, ZVA, WFM, QM)

Lukas Carruthers

16:00 - 16:30

30 mins

Presenter Panel Q&A

All

16:30 - 17:00

30 mins

Kahoot & Wrap Up

Yav Sabuncuoglu

Attend the sessions best suited to your business!

We encourage all our partners to attend the 4-Day ANZ Partners Zoom Up Symposium, but we understand that is a big resource commitment. As such, we will let you choose which sessions you want to attend, and allocate your teams' participation over the four days respectively.

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Join us for the 2-Day ANZ Partners Tech Summit Only

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Join us for the 2-Day ANZ Partners CX Bootcamp Only

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Join us for the 4-Day ANZ Partners Zoom Up Symposium

 

Register now

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