ANZ Partners Zoom Up Symposium, 2025

Sales Mastery

MELBOURNE

Tuesday, 6th - Wednesday, 7th May

9:00 AM - 5:00 PM AEST

Dexus Place, 80 Collins Street, Melbourne (Map)

SYDNEY

Thursday, 15th - Friday, 16th May

9:00 AM - 5:00 PM AEST

Dexus Place, Level 5, 1 Margaret Street, Sydney (Map)

Join us for an exclusive, in-person, 'Art of Messaging' and 'Perfect Pitching' workshop opportunity. Designed following Enterprise Connect 2025 and our annual Sales Kick Off to delve into the latest and greatest features and functions Zoom has to offer, and how these can add value to your customers' future focused business goals.

Register your interest

Across the two days, Zoom Sales and Product Specialists will deliver an interactive, cross platform knowledge sharing workshop, including:

Understanding key customer pain points and market demand

Best practices for positioning Zoom solutions to potential customers

Live demonstrations and real-world scenarios to illustrate product value

Highlighting impactful customer wins and proven strategies

Plus, host and moderate a Pitching Contest with great prizes to win!

We will also host an evening of networking over drinks and canapes for all attendees.

Seats are limited! Please register your interest as soon as possible to secure your spot.

Agenda

09:00 - 09:10

10 mins

Registration

09:10 - 09:20

10 mins

Welcome & Recap

Yav Sabuncuoglu

09:20 - 10:00

40 mins

Overview: Zoom Up Program Updates

Jacob Pereira & Chad Hardaker

10:00 - 11:30

90 mins

Demo & Lab: Zoom Spaces

Arifin Pekanto & Wayne Chao

11:30 - 11:45

15 mins

Break

11:45 - 12:45

60 mins

Lab: Zoom Events

Domhnall MacCormac

12:45 - 13:30

45 mins

Lunch

13:30 - 14:30

60 mins

Demo: Workvivo by Zoom

14:30 - 14:45

15 mins

Break

14:45 - 16:00

75 mins

Demo: Zoom Customer eXperience (ZCC, ZVA, WFM, QM)

Lukas Carruthers

16:00 - 16:30

30 mins

Presenter Panel Q&A

All

16:30 - 17:00

30 mins

Kahoot & Wrap Up

Yav Sabuncuoglu

Register now

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ANZ Partners Zoom Up Symposium, 2025

Sales Mastery

MELBOURNE

SYDNEY

Across the two days, Zoom Sales and Product Specialists will deliver an interactive, cross platform knowledge sharing workshop, including:

Understanding key customer pain points and market demand

Best practices for positioning Zoom solutions to potential customers

Live demonstrations and real-world scenarios to illustrate product value

Highlighting impactful customer wins and proven strategies

Plus, host and moderate a Pitching Contest with great prizes to win! We will also host an evening of networking over drinks and canapes for all attendees.Seats are limited! Please register your interest as soon as possible to secure your spot.

Agenda

Monday – Tech Summit

Tuesday – Tech Summit

Wednesday – CX Bootcamp

Thursday – CX Bootcamp

Registration

Welcome & Opening

Keynote: Zoom Platform Overview

Break

Lab: Zoom Phone infused with Zoom AI Companion

Demo: MSFT Compete and Co-exist

Lunch

Lab: Zoom Phone Integrations

Demo: Zoom Revenue Accelerator

Break

Lab: Zoom API/SDK

Kahoot & Wrap Up

Networking Drinks

Registration

Welcome & Recap

Overview: Zoom Up Program Updates

Demo & Lab: Zoom Spaces

Break

Lab: Zoom Events

Lunch

Demo: Workvivo by Zoom

Break

Demo: Zoom Customer eXperience (ZCC, ZVA, WFM, QM)

Presenter Panel Q&A

Kahoot & Wrap Up

Registration

Welcome & Opening

Keynote: Zoom Contact Center Overview

Demo: Zoom Total eXperience

Overview: Zoom Contact Center; Basic Setup

Break

Overview: Zoom Contact Center; Integrations

Lab: Zoom Contact Center; Designing Voice Experiences

Lunch

Lab: Zoom Contact Center; Designing Digital Experiences

Break

Lab: Zoom Contact Center; Supervisor & Analytics

Lab: Zoom Contact Center; Outbound Dialer (Preview) and CoBrowse

Wrap Up Day 1

Networking Drinks

Registration

Welcome & Recap

Overview: Zoom Up Program Updates

Overview: AI in Zoom Customer eXperience

Lab: Zoom Virtual Agent

Break

Lab: AI in Zoom Customer eXperience

Lunch

Overview: Zoom Customer eXperience; Privacy & Security

Lab: Quality Management

Lab: Workforce Management

Break

Overview: Zoom Customer eXperience; New & Coming

Presenter Panel Q&A

Kahoot & Wrap Up

Register now

Plus, host and moderate a Pitching Contest with great prizes to win!

We will also host an evening of networking over drinks and canapes for all attendees.

Seats are limited! Please register your interest as soon as possible to secure your spot.