Zoom Customer Experience Roadshow is coming to you

Uncover the Hidden Potential of Zoom's Unified Platform

Brisbane

19 November 2024

2pm - 4pm

W Brisbane

Melbourne

21 November 2024

2pm - 4pm

Sofitel Melbourne

Sydney

26 November 2024

12:30pm - 2:30pm

The Fullerton Hotel

Think you know everything about Zoom? Think again. Join our exclusive Zoom ANZ CX Roadshow to discover the surprising capabilities and innovative solutions you might have overlooked. Explore how Zoom can revolutionise your customer and agent experiences in ways you never imagined, all within one platform.

Registration closed

Nov 26, 2024 01:30:00 UTC

5

Days

17

Hours

4

Minutes

41

Seconds

Join us at one of our three roadshows to learn:

How Zoom's unified platform drives revenue growth by enhancing your onmi-channel customer journey design through seamless integration of voice, video, and digital channels.

How to extract invaluable insights directly from customers to guide agent enablement and upskill programs, powered by AI.

Experience an inspiring live demo to learn how Zoom's innovative UCaaS + CCasS platform can elevate your CX and EX.

Join us to explore how Zoom's comprehensive CX solutions can revolutionise your customer experience strategy. Don't miss this opportunity to stay ahead in the ever-evolving world of customer engagement.

Registration closed

Speakers

Marcus Barron

General Manager - Technology
National Storage

Bede Hackney

Head of ANZ
Zoom

Lukas Carruthers

Head of CX GTM
Zoom

Erin Brown

Customer Experience Specialist, ANZ
Zoom

Agenda

2:00pm - 2:30pm

30 mins

Registration and Networking

Light refreshments will be served.

2:30pm - 3:30pm

60 mins

Customer Journey Re-imagined with Zoom's AI Empowered UCasS+CcasS Platform

3:30pm - 4:00pm

30 mins

Networking & Q&A

Drinks and refreshments will be served.

Register now

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