Discover how you can drive growth, innovation, and delightful customer experiences with Zoom’s AI-powered CX solutions. Meet with the Zoom CX team, including individuals from our leadership, product, engineering, sales, and more, at our on-site meeting space.
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Stop by our booth to see real-time demonstrations on Zoom's latest offerings, including:
Zoom Virtual Agent - AI-powered self-service that intelligently resolves interactions quickly and accurately
AI Companion & AI Expert Assist - agent tools that help streamline agent workflows and retrieve customer information in real-time
Zoom Apps for ZCC - Integrate proprietary or third-party data sources such as CRM, ordering, or ticketing with Zoom Contact Center
Zoom Workforce Engagement - track and optimize customer service teams and increase agent proficiency through AI-powered coaching
Join us for an exclusive fireside chat with Cricut as they share how they’re transforming service into a true competitive edge. Learn how they’ve modernized their contact center to deliver faster resolutions, more personalized customer interactions, and stronger operational performance. Hear how they’re driving higher CSAT, reducing handle times, and boosting agent satisfaction—all while reimagining the customer journey with Zoom CX. Walk away with real-world strategies to elevate your own experience, differentiate your brand, and accelerate innovation.
Head of Product WEM and ZCX Ecosystem, Zoom
Manager of Systems and Technology, Member Care, Cricut
Manager - WFM & Data Analytics, Cricut
