Elevate AI Quality with Zoom Virtual Agent

Today’s customer experience depends on AI that performs reliably under pressure, not just in demos. In this new whitepaper, explore how Zoom Virtual Agent delivers smarter, faster, and more consistent automation, backed by independent third-party validation from Coval.

Learn how Zoom Virtual Agent:

Achieved 95%+ intent accuracy and <1% response failure across real-world stress tests
Delivers near-English comprehension in multiple languages within days of deployment
Enables fast, low-effort setup with pre-built industry templates and AI-powered Prompt Assistant

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