See Why Zoom Was Recognized as a Leader in Virtual Event Management

In The Forrester Wave™: Virtual Event Management Platforms, Q2 2026, Zoom was named a Leader, with above-average customer feedback.

Forrester noted Zoom as “a strong choice for organizations prioritizing security, reliability, scalability, and AI-enabled productivity.”

Zoom received the highest possible scores in the following criteria, including:

  • Streaming, Simulive & Production Capabilities
  • Reporting, Analytics & Benchmarking
  • Platform Security, Reliability & Scalability
  • (plus four additional evaluation criteria)

Get the full report to see how platforms compare.

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