Zoom is a Leader in the 2025 Gartner® Magic Quadrant™ for UCaaS

When organizations rely on seamless, secure, and intelligent communication, having a trusted UCaaS partner is essential. That’s why we feel many IT decision-makers look to the Gartner annual Magic Quadrant as a trusted benchmark for evaluating providers.

We’re proud to share that in 2025, Zoom has once again been recognized as a Leader in the Gartner® Magic Quadrant™ for Unified Communications as a Service (UCaaS), Worldwide. We feel it reflects our ongoing dedication to the innovation of our UCaaS offerings, which include Zoom AI Companion, Team Chat, Phone, Meetings, and more. To us, this recognition highlights our continued commitment to innovation, reliability, and delivering a platform that empowers businesses to connect, collaborate, and get more done.

See why Zoom is a Leader

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Gartner Disclaimer:

Gartner, Magic Quadrant for Unified Communications as a Service, By Pankil Sheth et al., 22 September 2025

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved. Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Zoom.