Report
Frost & Sullivan named Zoom a Visionary Leader in the 2026 Frost Radar™ for Integrated Cloud Communications Platforms, ranking Zoom highest on both the Growth Index and Innovation Index. This recognition reflects Zoom's transformation from a meetings platform to an AI-first cloud communications and collaboration platform focused on converting conversations into completed work, spanning UCaaS, CCaaS, and CPaaS capabilities.
Frost & Sullivan highlights Zoom’s integrated platform approach across Zoom Workplace and Zoom Business Services, along with its AI strategy built on orchestration and a federated AI approach. See how this approach is contributing to the future of integrated communications platforms and why Zoom’s placement reflects its continued expansion across employee and customer workflows.
