Zoom Phone Mobile

Bring AI-first, native business calling to every mobile device

Zoom Phone Mobile extends enterprise-grade calling to your mobile phone’s native dialer, combining carrier reliability, centralized control, and built-in AI.

Note: This is currently available in the UK only.

Employees spend up to 20% of their time on collaboration and communication tasks like meetings, emails, and follow-ups

Source: McKinsey Global Institute

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Benefits

Reliable calling, wherever work happens

Take calls over the cellular network for consistent, high-quality conversations, with AI capturing summaries and next steps automatically.

Use the dialer you already know

Place and receive business calls from your native mobile dialer—no app switching or training required.

Security and compliance support

Keep business calls within Zoom Phone, with centralized policies for recording, retention, and monitoring.

One business number, centrally managed

Give every employee a single business number across mobile, desktop, and desk phone, easily managed from the Zoom admin portal.

 

Call-out

Turn every call into action

Zoom Phone Mobile doesn't just connect calls, it helps teams move faster after them.

Automatic call summaries delivered automatically

Get clear next steps after every conversation

No behavior change, works directly from the native dialer

Use-cases

Financial Services

Mobile calling and SMS compliance support with business number identity, audit logs, and AI-generated summaries for documentation and follow-up.

Healthcare

Support patient communication from anywhere with reliable calling, protected identities, and centralized visibility into mobile activity.

Legal

Maintain clear, documented client communication with call capture and AI summaries that simplify record-keeping and follow-ups.

Mobile-first professionals

Bring AI into every mobile conversation with automatic summaries and next steps—from calls placed directly from the native dialer, with no need to change to how employees work.

Field & distributed teams

Stay connected on the go with one business number, reliable cellular coverage, and centralized IT management.

 

Key features

Everything IT needs to support mobile calling at scale

Place and receive business calls from the native mobile dialer

Calls run over the cellular network (not Wi-Fi) on mobile for consistent quality

Supports both BYOD and corporate-managed devices

AI generates call summaries and next steps automatically

One business number across mobile, desktop, and desk phone

Single contact, easy management in centralized admin portal for users, numbers, and policies

Call and SMS recording, retention, and monitoring

Business calls stay within Zoom Phone for greater control for IT

End-to-end visibility into mobile activity and usage

*Devices will need to be carrier unlocked

Make every mobile call count

Extend enterprise-grade calling, compliance, and AI to every mobile device, without adding complexity for your team or your organization.

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Note: This is currently available in the UK only.

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