Thursday, 12 November 2026
11:30 AM - 5:30 PM SGT
Marina Bay Sands Expo and Convention Centre, Singapore

It’s time to ditch the busywork. Your best work is waiting.
 

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From conversation to completion

At Zoomtopia 2026, discover how Zoom is helping organisations move beyond conversation to get work done — bringing AI, context and collaboration together to help teams turn ideas and decisions into action.

Now, take a closer look at what this means for you and your organisation at Zoomtopia on the Road APAC, an exclusive in-person experience in Singapore, where we bring the latest Zoom innovations to life through deeper insights, live demonstrations and practical applications.

 

Why Attend

Why Attend Zoomtopia on the Road APAC

Hear what’s next for Zoom in APAC

Go beyond the Zoomtopia headlines. Hear directly from Zoom's regional leadership about what the latest innovations mean for organisations across APAC and how Zoom is evolving to help you get more work done.

Go deeper with product experts

Get hands-on with live demonstrations across Zoom Workplace, Zoom AI, Zoom Phone, Contact Center and more. See capabilities in action, explore what's possible and get your questions answered by the experts behind the products.

Discover what it means for your organisation

Explore real-world use cases from boosting employee productivity and transforming customer experiences to modernising communications and unlocking new possibilities with AI. Leave with practical ideas you can apply straight away.

Connect with leaders and your peers

Meet Zoom leadership, product experts and fellow business and technology decision-makers from across the region. Share perspectives, exchange ideas and discover how organisations across APAC are putting Zoom to work.

Speakers

Yvonne Chan

Specialist Moderator, C-suite Media Trainer

Carlos Quaderi

Head of Asia Pacific
Zoom

Eunice Toh

Associate Director
Tax Academy of Singapore

Randel Maestre

Head of AI Industry, Developer Ecosystem and Strategic Partnerships Product and Solutions Marketing
Zoom

Sergio Aguilera

Head of Solutions Engineering, APAC
Zoom

Dinesh Bedi

Head of CX Solutions Engineering, APAC
Zoom

Amy Gates

Head of Zoom Events, Webinars & Video Management, APAC
Zoom

Sheena Sacdalan

Solutions Engineering Manager, SEA
Zoom

Bill Zeng

UCaas Advisor, APAC
Zoom

Candice Tan

Senior Business Development Manager, Developer Platform, APAC
Zoom

Jenzus Hsu

Global Platform Solution Architect
Zoom

Citra Giofany

Regional Head, Asia Mass Market - Indonesia, Malaysia, Thailand
Zoom

 

What's on

Agenda

11:30am - 1:00pm

Arrival & Networking Lunch

1:00pm - 1:05pm

Welcome & Opening Address

1:05pm - 1:25pm

From Conversation to Completion: Turning Everyday Interactions into Business Outcomes

Carlos Quaderi, Head of Asia Pacific, Zoom
Yvonne Chan, Specialist Moderator, C-suite Media Trainer

Work and customer experiences depend on conversations across meetings, calls, chat and service channels, yet context and commitments can become scattered. In this opening fireside, Carlos Quaderi and Yvonne Chan will discuss how AI and connected experiences can help organisations carry context into decisions and follow-through, and what it takes to turn that into meaningful outcomes across APAC. Their conversation will set the stage for the day’s customer perspectives and innovation showcase.

1:25pm - 2:00pm

Product Innovation Showcase

Randel Maestre, Head of AI Industry, Developer Ecosystem and Strategic Partnerships Product and Solutions Marketing, Zoom
Sergio Aguilera, Head of Solutions Engineering, APAC, Zoom
Dinesh Bedi, Head of CX Solutions Engineering, APAC, Zoom

2:00pm - 2:20pm

Solutions Showcase: Zoom Workplace and AI

Sheena Sacdalan, Solutions Engineering Manager, SEA, Zoom

2:20pm - 2:40pm

Solutions Showcase: Zoom CX

Dinesh Bedi, Head of CX Solutions Engineering, APAC, Zoom

2:40pm - 3:00pm

Coffee Break

3:00pm - 3:20pm

Solutions Showcase: Zoom Phone

Bill Zeng, UCaas Advisor, APAC, Zoom

3:20pm - 3:40pm

Solutions Showcase: Zoom Webinars & Events

Amy Gates, Head of Zoom Events, Webinars & Video Management, APAC, Zoom

3:40pm - 4:00pm

Turn every conversation into real-time intelligence — securely, at scale

Candice Tan, Senior Business Development Manager, Developer Platform, APAC, Zoom
Jenzus Hsu, Global Platform Solution Architect, Zoom

Explore how Zoom Realtime Media Streams and AI Services convert conversational data into actionable insights — in real time or at scale — without compromising data security or compliance. Together, they power high-value outcomes, helping enterprises accelerate time-to-value from every conversation.

4:00pm - 4:30pm

Customer Panel: AI Innovation to Business Impact in APAC

Citra Giofany, Regional Head, Asia Mass Market - Indonesia, Malaysia, Thailand, Zoom
Eunice Toh, Associate Director, Tax Academy of Singapore

AI is moving from experimentation into everyday work, but realising business value takes more than adopting new tools. In this customer-led discussion, explore how organisations are applying AI in practical workflows, connecting insights and conversations to action, and assessing outcomes. The conversation will also consider adoption challenges, lessons learned, and how to keep people, trust and local needs central as AI scales, bringing the event’s Conversation to Completion theme to life.

4:30pm - 4:40pm

Closing Remarks

4:40pm onwards

Networking Reception & Drinks

 

Win exclusive prizes at Zoomtopia on the Road APAC!

Join us for a chance to win one of our exciting prizes in the event lucky draw. Attend the event and you’ll be automatically entered.*

The lucky draw will be held on-site on the day of the event.

*Zoomtopia on the Road Lucky Draw Terms: Participants must be registered attendees and be present at the Zoomtopia on the Road Event on November 12, 2026 ("Event"). Two (2) prizes will be awarded with an estimated retail value of less than $200 USD each. Prizes are non-transferable and cannot be substituted or exchanged for cash. Sponsor reserves the right to substitute prizes of equal or greater value. Winners will be selected in a random drawing from all eligible entries. Government and education personnel, employees of the sponsor, and those whose employer's guidelines prohibit participation are not eligible. Sponsor reserves the right to cancel, suspend, or modify the giveaway if necessary. Sponsor: Zoom Communications, Inc.

Platinum Sponsors

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* Required Information

Photography and filming
Zoomtopia on the Road APAC 2026 will be photographed and/or filmed. By attending the event, you acknowledge that you may appear in photographs or video captured during the event. These may be used by Zoom for event-related communications and promotional purposes.

Zoomtopia on the Road Lucky Draw Terms: Participants must be registered attendees and be present at the Zoomtopia on the Road Event on November 12, 2026 ("Event"). Two (2) prizes will be awarded with an estimated retail value of less than $200 USD each. Prizes are non-transferable and cannot be substituted or exchanged for cash. Sponsor reserves the right to substitute prizes of equal or greater value. Winners will be selected in a random drawing from all eligible entries. Government and education personnel, employees of the sponsor, and those whose employer's guidelines prohibit participation are not eligible. Sponsor reserves the right to cancel, suspend, or modify the giveaway if necessary. Sponsor: Zoom Communications, Inc.

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